Privacy Policy

Effective Date:August 2, 2025
Last Updated: August 2, 2025

HiCleanHunter is committed to protecting your privacy. This policy governs how we collect, use, disclose, and safeguard your personal information on our website: https://hicleanhunter.com.au

1. Collection of Personal Information

We collect personal information only when you provide it directly, including via contact forms, booking requests, newsletters, or email. This may include:

• Name, email address, phone number, postal address
   
• Payment information (if you book services online)
   
• Any additional information you supply voluntarily
   

We also automatically collect technical and usage data when you browse our site, such as:

• IP address, timestamp, browser type, device and operating system
   
• Pages visited, referral source, session metrics via cookies and analytics tools.
   

2. Use of Personal Information

We use your information to:

• Provide requested cleaning services and process payments
   
• Communicate with you (booking confirmations, service updates)
   
• Send marketing emails or newsletters (only if you opt in)
   
• Maintain and improve our website, user experience, and business operations
   
• Analyze usage trends and site performance via Google Analytics or similar
   

3. Disclosure and Sharing

We do not sell your personal information. We may share your information with:

• Third-party service providers (e.g. payment processors, hosting, marketing tools) who assist with our operations
   
• Legal or regulatory authorities, if required by law
   
• Other parties with your explicit consent
   

All third-party providers operate under contracts requiring them to uphold privacy standards consistent with the Hiclean Hunter.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for site functionality and analytics. You may choose to disable cookies, but this may affect site functionality.

5. Data Security and Retention

We implement appropriate technical and organizational measures to secure your data and limit access to authorized staff only. We retain your personal information only as long as necessary to fulfill the purpose for which it was collected, or as required by law. Once no longer required, data is securely destroyed or de-identified.

6. Your Rights

Under the Australian Privacy Act and APPs, you have the right to:

• Access personal information we hold about you
   
• Request correction of inaccurate data
   
• Request deletion of your information (where not required by law)
   
• Opt out of direct marketing at any time
   

To exercise these rights or withdraw consent, please contact us at info@hicleanhunter.com.au

7. Overseas Disclosure

We generally store and process your information within Australia. If we ever transfer your information overseas, it will be done only with your consent and with appropriate safeguards in place at hicleanhunter.

8. Children

Our services are not aimed at children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. The Effective Date and Last Updated date will reflect any changes. Continued use of the site after updates constitutes consent to those changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to submit a privacy request, contact:

info@HiCleanHunter
Email: info@hicleanhunter.com.au
Website: https://hicleanhunter.com.au